About Us
St. Andrew’s Community Hospital (SACH) is a service of St. Andrew’s Mission Hospital.
Established in 1992, SACH was the first community hospital set up to provide affordable intermediate medical care. We are focused on providing rehabilitation and sub-acute care to adults and the elderly; including those with dementia or needing palliative care. Our outpatient services include day rehabilitation, community therapy, primary healthcare, home healthcare and other senior care services.
Community hospitals play an important role in providing continuing care for patients upon their discharge from acute care hospitals. SACH aims to promote recovery and help patients integrate back into the community after their discharge.
Our Vision
To be a light in society, relieving suffering and enriching lives with the love of Christ.
Our Mission
To provide holistic care and healing to the underserved and disadvantaged by ministering to their physical, mental and social needs based on Christian values.
Our Values (L.I.G.H.T.)
| Love: | We care for those in need with love and compassion, following the example of Christ. |
| Integrity: | We commit to the highest moral and ethical standards in word and deed. |
| Growth: | We increase in passion and professionalism, continuously learning and innovating. |
| Honour: | We accord due respect and dignity to every human being as created by God. |
| Teamwork: | We work together in an environment of trust, collaboration, and mutual support. |
St. Andrew’s Mission Hospital (SAMH), whose services include that of St. Andrew’s Community Hospital (SACH), is governed by an Act of Parliament – St. Andrew’s Mission Hospital (Chapter 376) (Original Enactment: Ordinance 42 of 1934). A Management Committee provides SACH strategic guidance and direction to steer the hospital towards realising its goals and objectives.
President, SAMH Board of Management:
The Most Reverend Dr Titus Chung
Bishop of Singapore
Archbishop of the Province of the Anglican Church in South East Asia
Vice-President, SAMH Board of Management:
Mr Choy Siew Kai
SACH Management Committee
Prof Pang Weng Sun (Chairman)
Dr Cheng Yew Kuang
Dr Christopher Lien
Prof Leo Yee-Sin
Clinical A/Prof Ng Kee Chong
Dr Sin Gwen Li
Dr Yeo Sheng Ming Noel
Ms Theodora Kee
Clinical Asst Prof Tay San San
Please click here to view the Services Directory of St. Andrew’s Mission Hospital and Singapore Anglican Community Services.
Click here for our corporate publications, including our newsletter, annual report, brochures and educational materials.
St. Andrew’s Mission Hospital Head Office
8 Simei Street 3, Singapore 529895
Tel: 6586 1000
UEN No.: T08CC3017C
Incorporated in 1934 by an Act of Parliament under the St. Andrew’s Mission Hospital Ordinance.
- SACH aims to comply with the requirements of the Personal Data Protection Act 2012 and apply its obligations to our processes to safeguard your personal data. This notice (“Data Protection Notice”) aims to inform you how SACH manages the personal data under its possession or control.
- Personal data refers to data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which the organisation has or is likely to have access.
- The personal data SACH collects, uses and discloses include but are not limited to:
- name, NRIC, passport or other identification number, photos, biodata;
- telephone number(s), mailing address, email address;
- family members’ information, employment history, education background, bank account information, credit card information, medical records.
- SACH only collects, uses or discloses personal data appropriate for the intended matters you engage SACH for. Generally, SACH collects, uses or discloses personal data:
- when you apply and/or use any of the services provided by us or our authorised service providers;
- when you apply to and/or volunteer, intern or work for us;
- when you apply to and/or donate to us;
- when you register for and/or attend any of our events;
- when you perform a financial transaction with us;
- when you submit a feedback and/or a request for contact;
- when you access our facilities and/or website;
- when you apply to be our society member;
- other purposes which are reasonably related to the aforesaid
- SACH will notify and obtain consent for collection, use or disclosure of personal data. If you provide the personal data belonging to others, you warrant that you have informed the individuals of the purposes for which we are collecting their personal data and that they have consented to your disclosure of their personal data to us for those purposes.
- For the purpose of disclosure, SACH will seek relevant consent for the purpose in delivering relevant care/service(s). SACH being part of the public healthcare and social services system, will operate under a “deemed consent” framework for collection, use and disclosure of data for the delivery of our care services. This includes accessing the use of relevant patient data in the National Electronic Health Records (NEHR). Parties to which the personal data may be disclosed to include relevant public agencies, agencies acting on behalf of public agencies, relevant healthcare and social care service providers, welfare funds, approved private medical insurers, etc.
- If there is a purpose for use and disclosure beyond what has been consented for or the purpose you engage us for, SACH will notify and obtain new consent from you.
- You may (i) withdraw consent, (ii) request for access, or (iii) request for correction of your personal data given or deemed to have been given. We will respond to your requests within the following timeframes:
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- Requests to withdraw consent for the collection, use or disclosure of personal data will be processed within ten (10) working days of receipt of the request, subject to any legal, regulatory or operational requirements.
- Requests for access to or correction of personal data will be responded to within thirty (30) days of receipt of the request.
Where we are unable to respond within the stipulated timeline, we will inform you in writing within that period of the estimated date by which we will be able to provide a response. If we are unable to provide access or make a correction, we will generally inform you of the reasons for our decision, except where we are not required to do so under the PDPA.
There are some circumstances where we are not required to provide you with information, and others where we are not allowed by the PDPA to do so. In those circumstances, we may be able to provide you with limited information. You may obtain more information about these circumstances from our Data Protection Officer.
- SACH will cease to retain personal data if the legal or business purpose(s) for which data was collected is no longer valid.
- SACH maintains appropriate security measures to protect your personal data from unauthorised access, collection, use, disclosure, deletion, disposable, loss and other risks. Our website may contain links to other websites operated by third parties independent of SACH. We are not responsible for the data protection practices of such websites. We encourage you to learn about the data protection practices of such third party websites.
- SACH takes reasonable steps to ensure that personal data collected, use and disclosed is accurate, complete and up-to-date, taking into account the purposes for which the personal data is used and the interests of the individual. Personal data provided to us may be verified against supporting documents and through generally accepted practices and guidelines, including requests to sight original documentation where necessary.To help us maintain accurate records, you should ensure that the personal data you provide to us is complete, accurate and current. If there are any changes to your personal data, please inform us as soon as possible by contacting our Data Protection Officer.
- Please direct any queries or complaints you have about the way in which we collect, use or disclose personal data about you to our Data Protection Officer. Generally, we are unable to deal with anonymous complaints because we are unable to investigate them. If you raise a complaint anonymously, we will nevertheless note the matter raised and, if possible, investigate and resolve it appropriately.Whenever you make a complaint, our Data Protection Officer will seek sufficient information from you to enable us to investigate it. Please be prepared to provide, for example:
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- the type of action, or lack of action, by us that has given rise to your concern;
- whether it was an isolated incident or is ongoing and, in the case of an isolated incident, when it occurred;
- a copy of any relevant correspondence or evidence you hold; and
- details about what you consider should have happened or should not have happened
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Upon receiving a complaint, our Data Protection Officer will investigate it and within thirty (30) days advise you of the outcome and the reasons for that outcome; or advise you that more time is needed and when it is expected to be resolved. If you are not satisfied with the outcome, you may take your complaint to the Personal Data Protection Commission.
- Contact information of our Data Protection Officer: sach_dpo@sach.org.sg
St. Andrew’s Community Hospital (SACH) is committed to providing our patients and visitors the best possible care. Tell us if our service falls below expectations.
- Under Section 6 of the Protection from Harassment Act (POHA) 2014, a person can be convicted of a fine not exceeding $5,000 or imprisonment for a term not exceeding 12 months or both, for using abusive or insulting language on *public service workers when carrying out their duty.
- Give us a safe environment to deliver the best possible care. Under the POHA 2014, it is an offence to abuse healthcare workers. Examples of abuse are:
- Any threatening, abusive or insulting acts that are likely to cause our staff to feel harassed, alarmed or distressed, or any acts that are likely to cause our staff to believe that violence will be used against them
- Stalking our staff
- Publishing any information that may be used to identify our staff with the intention to cause harassment
- Our patients and staff have a right to privacy. No photography and video recording are allowed.
- SACH will respond firmly to protect our staff, including – where necessary – the reporting of the abuse incident to the Police for investigation under the Act.
*A healthcare worker is a public service worker.
Our Purchase Order (PO) Terms and Conditions are listed here.
